HYPER-AUTOMATION: WHAT IT IS & HOW IT IS CHANGING INDUSTRIES

Gartner Inc., in its 10 strategic technology trends for 2020 report, defines hyper-automation as the combination of multiple Machine Learning (ML), packaged software and automation tools to deliver work. Hyper-automation is adding another level of intelligence to existing automation strategies to couple humans into the process.

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HYPERAUTOMATION IS MILES AHEAD OF AUTOMATION

As the word denotes, hyper-automation goes over and above your typical automation technology. While automation is duplicating the task completion with the help of robotic process automation (RPA), in hyper-automation RPA is just the first stride into a world of AI technologies. In simple words, hyper-automation makes use of the bot's intelligence by creating a union of different automation, all of which complement each other for a smarter outcome. With technology and humans going hand in hand, hyper-automation could potentially revolutionize the future of industries.

By coupling AI tools with RPA, hyper-automation facilitates automation of any mundane repetitive tasks carried out by business users. It even goes a notch up by automating through a combination of tools. Upgrading robotic processes with intelligence creates an intelligent digital workforce that can reduce the human burden. These digital workers are the pillars of hyper-automation that change the face of businesses.

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TOOLS THAT MAKE HYPERAUTOMATION POSSIBLE

To mitigate present-day challenges, it is essential to leverage the best and easy-to-use tools. Here are a few tools that make hyper-automation possible:

• Robotic Process Automation (RPA)

Robotic Process Automation enables the automation of tasks with the help of a series of actions that are usually performed by the human workforce.

• Artificial Intelligence (AI)

AI denotes a sequence of intelligent processes that helps the software identify technologies like natural language processing (NLP), intelligent optical character recognition (OCR), and machine learning (ML).

• Intelligent Business Process Management Software (iBPMS)

Intelligent Business Process Management Software allows us to automate a continuous set of tasks as opposed to the scope of RPA for Al-driven results.

• Analytics

Involves analyzing data using technological tools to draw conclusions of company processes, foresee outcomes, and create suggestions for maximum ROI.

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PERKS OF HYPERAUTOMATION

Hyper-automation augments human capabilities without removing them from the picture. Here are some obvious advantages of hyper-automation:

• Workforce empowerment

With the power of hyper-automation on the table, employees are able to do more and faster with available resources and fewer errors. They can direct time and energy to other essential work.

• Personnel upskill

Hyper-automation takes down the dependence on IT. However, it is vital that researching and narrowing down to the appropriate tool that can be used by all stakeholders.

• Technology integration

In today's enterprise infrastructure, businesses follow hybrid-cloud or multi-cloud infrastructures where integration is an integral part of the efficiency process. The integration of systems powered by hyper-automation allows systems to communicate seamlessly, ensuring all important systems have access to the same centralized data.

• ROI

Using analytics, businesses can evaluate the efficiency of an investment based on the tasks automated and the money saved on a regular basis.

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HOW DOES HYPERAUTOMATION AFFECT INDUSTRIES?

The most important question is what can you gain if you power your business with hyper-automation technology.

Gartner suggests that hyper-automation creates a digital twin of the organization (DTO) which can be a blessing to the current business challenges. It's not just a possible opportunity but an inescapable future for business demands.

The benefits are welcoming enough to not to turn your back on hyper-automation.

In the banking and insurance sector, a large volume of tasks such as loans, mortgage, and insurance processing can do with technological support. For instance, hyper-automation can simplify the property and legal documentation in banks to instantly sanction the loans. The automated system can guide the consumers to complete the process accurately without going through time-consuming telephone calls. It also makes sure the financial networks have their data up to the minute and centralized at once.

Hyper-automation has also changed the pace of automobile industries with the robotics arm being positioned in the assembly section. This has helped the industry to free human capital and reduce errors to enhance productivity.

It's important for industries to keep their eyes on the right tools to get started. Thus, interoperability is an important term to consider. It means how seamlessly these tools and technologies can integrate with each other.

Industries are at a time of moving beyond their dependence on manpower and enhance superhuman capabilities to face the present world scenario. Hyper-automation will be the armor they can attain to keep up with the dynamic world.

Are you a Hyper-automation company? Are you all set to gear up your business forward with this astonishingly promising technology? Our team of professionals will help you market the product in the most effective way so that you can enjoy being on the top. Contact us now!